A Team Leader/Supervisor Apprentice will work in a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. You will provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

Topics include:

• Leading people
• Managing people
• Building relationships
• Communication
• Operational management
• Project management
• Finance
• Awareness of self
• Management of self
• Decision making

Example job roles include: Supervisor/Team Leader/Project Officer/Shift Supervisor/Foreperson/Shift Manager/Office Manager.

Achieve:

• Chartered Management Institute Level 3 Diploma in First Line Management
• End Point Assessment

Every employer is different and therefore the entry requirements can vary. As a guide, you ideally need GCSE grade 4 in English and Maths. However, we will work with you and provide additional support to help you achieve their requirements, either prior to your Apprenticeship or during the delivery of your programme.

Apprentices have access to all facilities across College. These include the College Learning Resource Centres (LRCs) and the College Gym.