Operations and Departmental Management – Higher Apprenticeship

This Level 5 Apprenticeship in Operations/Departmental Management has been designed to provide access to development opportunities for a wide range of individuals.

Course Information

  • Course Type Apprenticeship
  • Subject Area Business and Professional Services
  • Qualification Apprenticeship
  • Study Mode: Full Time Only
  • Course Level Level 5
  • Course Length 18-24 months
Overview

This Level 5 Apprenticeship in Operations/Departmental Management has been designed to provide access to development opportunities for a wide range of individuals.

This includes individuals who are at the start of their management career and who wish to take their first steps into professional management, as well as those who may already have developed practical experience but who wish to develop their theoretical understanding of management skills.

An Operations and Departmental Management Apprentice must be responsible for managing teams and projects and be able to achieve operational and departmental goals and objectives.

Topics include:

  • Finance and resource management planning
  • Managing and communicating information
  • Meeting stakeholder needs
  • Personal development as a manager and leader
  • Project development, management and control
  • Managing a team and individual performance
  • Creating and delivering operational plans
  • Managing change
  • Talent management
  • Coaching and mentoring

Example job roles include: Operations Manager/Regional Manager/Divisional Manager/Department Manager/a manager in a specialist setting.

Achieve:

  • CMI level 5 Diploma in Management and Leadership
  • Pearson BTEC Level 5 Diploma in Management and Leadership
  • End Point Assessment
  • If required: Functional Skills (English, Maths)

Next steps… On completion, Apprentices can register with the CMI and/or the Institute of Leadership & Management. Those with 3 years’ experience can apply for Chartered Manager status through the CMI.

Entry Requirements

Every employer is different and therefore the entry requirements can vary. As a guide, you ideally need GCSE grade 4 in English and Maths and in some cases ICT. However, we will work with you and provide additional support to help you achieve their requirements, either prior to your Apprenticeship via a pre-Apprenticeship or during the delivery of your programme.

Facilities

You will have access to various learning resource centres as well as on site cafes.

Additional Costs

N/A

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