Support

Helping students to feel safe and supported

We are determined to give you the support and help you need while you’re at College and we are proud of our excellent record in providing a welcoming and inclusive environment where all learners have equality of opportunity.

Sports classroom

Adult Learning Advisers

For applying students our Adult Learning Advisers can give you advice and guidance before you start at College whether you are considering applying or during your application process.

They can help you access facilities and support in College or apply for student finance funding and answer any general queries you may have about studying at Exeter College.

Wellbeing Services

Our Wellbeing team, based at Greystone House offer a range of wellbeing services, including daily drop in, faculty support and in-house counselling, to support you in attending College and to succeed in your studies.

We can offer you a safe space to listen to your concerns and signpost you to specialist services for more specific support. We are also able to offer practical tips, self-help resources and short-term interventions to support making improvements to your wellbeing. 

You can also access a wealth of resources to support your wellbeing needs via the online Student Hub platform. Our wellbeing services can be accessed alongside any other community support that’s in place, and this doesn’t replace any other specialist services or advice from your GP. 

You can access our daily Wellbeing Drop-In at Greystone House, every College day between 10am – 3pm.  

Alternatively, you can also email studentservices@exe-coll.ac.uk or call 01392 400409 to find out more or seek support. 

Greystone House on our Hele Road site where Wellbeing Services are located
The Wellbeing Drop-In is at Greystone House
Welcome from our Team

Safeguarding

Here at Exeter College we take your safety and wellbeing extremely seriously and want to make sure we give you the best support possible. We believe that your safety and wellbeing matters above all else at College. The Safeguarding Team are trained to deal with any concerns you may have and work closely with relevant agencies to make sure you get the best support possible.

Your first weeks here

During the first few weeks of your course, your tutor will take you through your induction programme, including a tour of the College that will also show you the dedicated Higher Technical Education and Adult Learner areas, Learning Centres and student cafes.

They will also tell you about events that are taking place within the city for Adult Learners that you can get involved with such as music performances, student lock-ins and more.

Learning Support

At Exeter College we have a dedicated DSA Supervisor/Advisor who is able to advise and support our students in the following ways:

  • Provide advice, guidance and support to students who may wish to apply for DSA – current HTE and progressing students.
  • Guide students in evidence gathering to prepare for DSA applications and exam arrangements if applicable to course.
  • Support students through the student finance application process.
  • Signpost students to designated DSA assessment centres and other support services.
  • Liaise with the DSA funding body on behalf of students to check the progress of a claim, or raise questions.
  • Support students to access DSA awards and if necessary act as a point of contact for students who have a DSA award and are receiving support from a provider other than Exeter College.
  • Coordinate support packages for HTE DSA students receiving support from the Exeter College DSA NMH support service.
  • Encourage feedback about the service and welcome news of positive support experiences.

Our DSA Supervisor/Advisor is always happy to discuss any general learning support/additional need issues and questions with students or staff to support learners. Based in VG07 in Victoria House (Queen Street). Please feel free to drop in to make an informal enquiry about DSA. Email: dsa@exe-coll.ac.uk or phone 01392 400443. Click here for details of Exeter College’s NMH service and rates.

Financial Support

Student maintenance and tuition fee loans are available to cover the cost of your course fees and/or your living costs whilst studying at Higher Technical Education (HTE).

If you have a learning difficulty, sensory impairment or a physical disability and would like individual learning support, you can apply for Disabled Students Allowance (DSA) via Student Finance England.

Learning Resource Centres

Exeter College has seven award winning learning resource centres to support you with your studies. Wifi is accessible College wide and each learning resource centre is equipped with PCs, laptops which you can borrow, study desks, books, journals and DVDs, access to e-books, e-resources and the library catalogue and equipment to support accessibility.

The Victoria House Learning Centre has a new quiet study area specifically for all Higher Technical Education students, fully equipped with study desks, PCs and Apple Macs. The study room has comfortable chairs and tables providing space for both individual and group study.

In the Centre for Creative Industries (CCI) your specialist curriculum is supported with three Apple Mac suites, a broad range of media equipment (including HDV cameras, digital stills and audio equipment), specialist staff and a shop selling art supplies.