Supporting you at college
We’re determined to give you the support and help you need while you’re at Exeter College.
Our Student Welfare Adviser can also help and advise you with issues surrounding childcare, benefits, attendance, supported housing and emergency accommodation and can be contacted on 01392 400447.
There is additional support available if you have a specific learning difficulty, physical disability, mental health or medical condition recognised under the Equality Act 2010.
If you are applying for a Higher Technical Education programme
If you are applying for a Higher Technical Education programme and you would like to speak to somebody about your support needs, please call our DSA Adviser on: 01392 400443 or email firstname.lastname@example.org
For those on other adult courses
- We will ask you about your previous exam access arrangements, any extra support you have had previously and what aspects of study you may find difficult. This will help us build a picture of you and your needs before you start your programme.
- You can receive one-to-one study skills support. This is offered outside of your College lessons and can help with using assistive technology, reading and research skills, spelling, time management, organisation, revision and exam techniques. Your tutor will refer you for this if they feel you need it. Your tutor would set some targets for the areas with which you need support, and you would work on these for a set period. If you feel that you are struggling on your course it is best to talk to your tutor about this as soon as you can.
- There is in-class support for those studying GCSE English and Maths.
If you have any questions or want advice about how we can support you to achieve with us please contact the Learning Support Team:
Phone: 01392 400439
At Greystone House we offer a range of wellbeing services, including counselling, to support you in attending College and to succeed in your studies. Wellbeing services can be accessed alongside any other community support that’s in place, and this doesn’t replace any other specialist services or advice from your GP.
Our services are designed to help you get the most out of College life by providing:
- Resources to deal with common issues such as mild anxiety, stress and depression
- The opportunity to gain a different perspective in a calm, non-judgemental space
- Information and advice on signposting within College and to external specialist agencies
You can access our wellbeing service by attending Wellbeing Drop-In. This is at Greystone House and is open every College day between 10am – 3pm. You can also email email@example.com or call 01392 400409 to find out more.
We offer an internal counselling service to all College students. You can find out more information by attending our Wellbeing Drop-In and speaking to a member of the team.
- The appointment will be held on a 1:1 basis in a confidential space.
- The sessions are an hour long and 6 sessions will be offered.
- Contact details and other relevant information from the session will be recorded and stored securely.
- If you cannot attend the session or want to end the counselling sessions please send an e-mail to firstname.lastname@example.org or call 01392 400409.
Learning Resource Centres
Exeter College has six award winning Learning Resource Centres (LRC) to support students with their studies. Wifi is accessible college wide and each Learning Resource Centre is equipped with PCs, study desks, books, newspapers, journals and DVDs, access to e-books, e-resources and the library catalogue, and equipment to support accessibility. Students are welcome to bring their own laptops and specialist software is available in the different Learning Resource Centres to support specific subject areas.
Friendly and knowledgeable Learning Resource Centre staff are always ready to help with information searches, referencing, password resets, printing and all aspects of the Learning Resource Centres’ services and facilities. The wide range of e-books, e-resources and streamed media (Replay) are available 24 hours a day, on or off campus.
Your first weeks here
During the first few weeks of your course, your tutor will take you through your induction programme, which will include collecting your ID badge, getting a computer log-in and a chance to look around the Learning Centres and find our cafes. They will also discuss your goals and targets for the course.
Support for for young people in care or care leavers
If you are in care or a care leaver, there is support in place at Exeter College to offer you advice, guidance, and advocacy. There is also Financial Support available, with an allocated bursary fund which would cover your essential course resources and trips, lunches, and travel.
There is a designated person for care experienced learners to contact with any questions or concerns. This person is the Welfare Manager, Hannah Robson, who can be contacted on 01392 400447, HannahRobson@exe-coll.ac.uk, or alternatively, please drop in to see her in Greystone House.