Results Days 2023 – FAQs
Click below to head straight to our results day FAQs.
When will my results be available?
There are two main results days for our 16-18 learners:
- Thursday 17th August is the results day for all Level 3 courses, including A/AS Levels, T Levels, UAL and BTECs and other vocational qualifications. Second year results will be available online from 8.00am. First year results will be available online from 10.00am.
- Thursday 24th August is the results day for GCSE courses, Level 1 and Level 2 courses. Results will be available from 8.00am via your eLIP page.
Please take the time to read the below and ensure that you know what to do when it comes to results day.
Please note that many of the below links will be accessible to current learners only. For parents and guardians, please refer to your recent emails about results for further information.
How do I get my results?
If you are a second year Level 3 student (including A/AS Levels, T Levels, UAL and BTECs and other vocational qualifications) your results will be available online from 8.00am on Thursday 17 August. First year results will be available online from 10.00am.
Results are available through your My eILP on the correct results day and time as outlined above (remember that you might have different results days if you are retaking GCSEs alongside a level 3 course).
There will be support available online should you need it and via our Advice Line on 01392 400555. Students should log into their My eILP page via the Student Hub to see their results.
If you can’t access your account, you might need to reset your password.
What support will be available from College if I need it on my results day?
There will be a range of support available on results days and beyond.
- In person at the IoT (Hele Road Campus)
- Online and by phone.
We will be running a live chat function as well as a phone advice line on results days to offer general support and signposting. Both might get busy – please do check the FAQs below first as they might answer your query.
On results day you will find our Live Chat function on our College homepage, or you can phone our advice line on 01392 400555.
Please note, if you would like more in-depth advice about your next steps, you should contact our Future Steps team via your My eILP (to book an appointment), email futuresteps@exe-coll.ac.uk or call 01392 400330. You can find out more about clearing with this Ultimate Guide from UCAS.
Our Student Support team will be available to help you with urgent queries about progression.
Remember if you are planning to stay on with us this September, your tutor will be in contact with you on 24th August so keep your phone handy, so you do not miss their call.
Hints and tips to help you on results day
Before you collect your results
Ensure that you have access to your My eILP page by logging on to the system through the Student Hub before results day. If you can’t access the system, you might need to reset your password.
Update your contact details on My eILP, including your phone number, as we may need to contact you directly on results day.
See the Frequently Asked Questions below before contacting us:
I can’t access my login. I have tried resetting my password and still can’t get in to My eILP, what do I do?
You can unlock your account and reset your password by following the instructions on this page.
I am a second year and know from a UCAS email that I have not secured my first choice or insurance offer – I want to talk to someone about my results.
You can come into college from 8.00am to speak to one of the team or you can call the advice line on 01392 400555 which will be open from 8.00am.
Please do not use this line for general exam queries as we will be prioritising those who need clearing support.
Please contact us via the online chat on the website homepage instead. Thank you.
Where do I click into to see my results – and what information will I see on my results page?
Log in to your My eILP page on your results day (check the dates and times above). Simply click on the link from your homepage of your My eILP and you’ll be taken to a page with your results. You will see the following:
Result: this will be the overall grade you have been awarded for this qualification
Level: this refers to the level of qualification you have been awarded, for example GCSEs are level 2, A Levels are level 3 and vocational qualifications can be level 1, 2 or 3.
I have marginally missed out on the overall grade I needed to meet my university offer and they have asked for more detail on the breakdown of my results – where can I get this?
Contact us on the chat function or advice line and we will arrange for our exams team to get the information you need.
When will I receive my qualification certificates?
Certificates will be issued in November and you will receive notification informing you when and how you will be able to access these.
I’m a second year student who did better than I expected and might be able to get into a better university than I have an offer from. What should I do?
You can decline your firm choice offer place if you would prefer to go through the Clearing process.
You can contact us using our Live Chat function on the website or by calling 01392 400330 if you need support in deciding whether clearing is a good option for you.
I’m a second year student who has not met the required grades for my university choice. What do I do?
Please check the status of your UCAS application via Track. Many students find alternative courses through the UCAS clearing system which matches you with suitable courses that still have vacancies. Find out about clearing 2023.
For general support and signposting you can contact us via our Live Chat function on the website or by calling the results advice line on 01392 400555. If you are unsure what you want to do next you can get careers and next steps advice by contacting futuresteps@exe-coll.ac.uk or by calling 01392 400330.
I believe the awarding body might have marked my paper wrongly, can I ask for a re-mark?
If you wish to see your exam scripts or request a review or recheck of the marking please access this webpage where you will find details of all the services you can request, deadlines and fees. Please be aware that you must pay the fees through Wisepay at the time of submitting your request. Alternatively you can email examresultsenquiries@exe-coll.ac.uk for further advice.
I am a first year student and I’m not sure I have what I need to progress to my next steps in College and would like to talk to my tutor about what to do next, when can I speak to them?
For AS, year one and returning students, your first-year tutor will be in touch on Thursday 24th August to discuss your results and you will be invited in to discuss these on the morning of Friday 25th August if any changes are needed. If you feel you need to talk to somebody more urgently that this, please do not phone us for advice before 12pm on 17 August so we can first help second year students who need university clearing support.
I’m an AS student who has received one E or U grade – what are my options?
Learners who have not got what they need to carry on all three elements of their A Level programme have several options at the College:
- You can look at other AS levels you could sit alongside your two other A Level subjects. This can be a good option if you have achieved well in the two you are carrying on and there is an AS Level that would compliment them well and support your progression.
- You can look at alternative routes to your chosen progression. For example, our level 3 courses like T Levels, UAL and BTECs offer excellent progression to university. This can be a good option if you have found that A Level style final exam assessments do not always help you show your best performance – some learners do their best work in assignment work and so will get better UCAS points from an alternative level 3 course than A Levels.
- You might have decided that you are ready for a different type of learning and want to begin your journey into work. Apprenticeships at the College run in a very wide range of skills and professions – and can run right the way up to degree level.
You can start thinking about these options and use our online prospectus to support you or contact us on results day to start discussion and support. Your tutor will be in contact on 24th August to help you to finalise your decision and support your next steps.
I’m an AS student who has received E or U in two or more subjects, or I’m a first year BTEC student who has received a fail/U grade. What can I do?
First of all, do not panic. We have other options for you at Exeter College:
- You can look at alternative routes to your chosen progression. For example, our level 3 courses like T Levels, UAL and BTECs offer excellent progression to university. This can be a really good option if you have found that A Level style final exam assessments do not always help you show your best performance – some learners do their best work in assignment work and so will get better UCAS points from an alternative level 3 course than A Levels.
- You might have decided that you are ready for a different type of learning and want to begin your journey into work. Apprenticeships at the College run in a very wide range of skills and professions – and can run right the way up to degree level.
You can call email the Future Steps team on futuresteps@exe-coll.ac.uk to start exploring and researching these options or wait for your year one tutor to contact you on 24th August to discuss your options.
I am at the end of my first year in a BTEC – Why can I not see an overall BTEC result on my results page?
Some BTEC courses are two-year courses and so you will not receive an overall grade until the end of next year. When you return to College your tutor and teachers will share your unit grades with you.
What does my BTEC grade mean?
Level 1 and Level 2 qualifications
| BTEC Level 1/2 Firsts | BTEC Level 1/ 2 Tech Awards | BTEC Level 2 Technicals |
|---|---|---|
| Level 2 Distinction (D) | Level 2 Distinction (L2D) | Distinction (D) |
| Level 2 Merit (M) | Level 2 Merit (L2M) | Merit (M) |
| Level 2 Pass (P) | Level 2 Pass (L2P) | Pass (P) |
| Level 1 Pass (L1) | Level 1 Distinction (L1D) | |
| Level 1 Merit (L1M) | ||
| Level 1 Pass (L1) |
Level 3 qualifications
| Single grade qualifications (e.g., National Certificates and National Foundation Diplomas) | If a qualification has multiple grades (e.g., a National Diploma/National Extended Diploma) then each grade is as follows: | BTEC Level 3 Nationals (teaching from 2014) BTEC (QCF) qualifications |
|---|---|---|
| Distinction Star – D* | Distinction star – D* | |
| Distinction – DS | Distinction – D | Distinction (D) |
| Merit – ME | Merit – M | Merit (M) |
| Pass – PA | Pass – P | Pass (P) |
| For example a triple grade of D*DD would be Distinction Star, Distinction, Distinction. | Near Pass (N) |
How does my T Level result relate to UCAS points?
I didn’t apply to university, but now I have my results I would like to go this year. How does clearing work?
You can apply to go to university through the clearing process.
What does it mean if I have internal AS results on my results page?
A small number of our A Level subjects (listed below) do not have an external AS exam so you will have sat an internal exam/assessment in June instead. Your result is internal because it is not an awarding body qualification.
- Year 1 French
- Year 1 German
- Year 1 Spanish
- Year 1 Philosophy
- Year 1 Environmental Science
- Year 1 Computer Science
- Year 1 Double Maths
- Year 1 Physical Education
- Year 1 Textiles
- Year 1 Fine Art
I’ve completed my first year successfully but would like to change one or more of my A Level subjects. What can I do?
Changes mid-way through a two-year course would be exceptional and only considered to enable a change in career progression. Your tutor will be in touch on 24th August to discuss results and options.
I’ve completed my first year of academic study and want to switch to a vocational course. Are there any options for me?
Your tutor will be in touch on 24th August to discuss options, and you should tell them your plan. They can support you in your next steps and make the necessary arrangements. If you would like to speak to our Future Steps team, you can arrange an appointment by using our Live Chat function on the website or by calling 01392 400330.
I’m a second year student who would like to stay on at Exeter College to gain other qualifications. Are there any options for me?
If you are 18 and have completed study at level 3, we may have an option that would fit in with your progression ambitions. It will depend on what you are aiming for long term. To be of value to you it will need to be a different course to those you have already gained – you can’t just do some more A Levels, or resit the same ones again. Some examples of the kinds of progression opportunities we do have are below. You can contact us using our Live Chat function on the website or email Futuresteps@exe-coll.ac.uk so we can discuss the options available to you.
- Art foundation – Level 4 – For those looking to spend a year developing their artistic skills and portfolio before progressing to university.
- Courses such as HNCs and Foundation Degrees at Exeter College. Details of all our Higher Education courses can be found under the Higher Education section on our website. Applications for these courses are still open. See here for the courses we run.
- An Apprenticeship will enable you to be paid by an employer, achieve additional qualifications and gain work experience. Typically, as an Apprentice you will spend one day a week at College and the rest of your time will be working in an employer’s business. We work with hundreds of employers right across Devon and offer Apprenticeships across multiple subject areas, at all different levels – from Level 2 to degree apprenticeships. Check out our current vacancies here and come and speak to our friendly team who can explain how it all works. We are based in the Apprenticeship Hub in Queen Street – you can also book a virtual appointment with us here.
I would like to enter to sit my GCSE English and/or Maths exams in the autumn series – how do I do this?
If you are still studying English or Maths GCSE with us and wish to try to improve your grade in the autumn exam series, we will support you to do so at College if your teachers think you are ready to do so. Your English or Maths teacher will talk to you about this. If you have left the College you will need to find a centre that can take you as a private candidate to resit the exams.
If I choose to sit exams in the autumn series and the results are worse, which result will stand?
Your best grade will stand.
I’m a current GCSE / Level 2 learner and I don’t know if my grades allow me to progress, what can I do?
Your tutor will contact you, by telephone, on 24th August. They will talk through your options with you.
I’m looking for my points score for Physics, Chemistry, Biology and/or Geology and I can’t see it. How can I access this?
Unfortunately, the points score for these subjects is not available online. If you need this information for clearing purposes, please call us on 01392 400555.
Can I get my external unit results?
For external units sat in 2023, these will appear on your online results slip. If you need any further unit information for clearing purposes, please call us on 01392 400555.
What’s my exam board?
Please see a list of exam boards here.
What are the grade boundaries?
Please click here to view grade boundaries:
I’m a vocational learner and university are asking for points for a unit I sat in January – how can I get it?
Unfortunately, the points score for these units is not available online. If you need this information for clearing purposes, please call us on 01392 400555.
I’m a parent and my young person is away, how can I access their results?
For legal reasons we are not allowed to release results to anyone except the person who sat the exam/s. Your young person can log on to access their results through their ‘My eILP‘.
GCSE Results Day FAQs for Applying Students
If you’re concerned about your GCSE results, don’t quite get the grades you’re hoping for or just want some more help and advice our helpful tool below can show you what to do next.
I haven’t applied yet, but I’d like to.
Please click here to apply online or download an application form. Once we have processed your application, the next step will be to attend an interview with a subject specialist at enrolment in early September. We will do our best to accommodate your first-choice course with us, but this will be subject to availability on your chosen course and whether you achieve the course entry requirements. Please note that the final date for online applications is the 31st August, after this date we will only be accepting paper applications.
If you would like to discuss your options with a college adviser, please call 01392 400600.
What are the GCSE Math grade boundaries?
Please see here.
What are the GCSE English grade boundaries?
Please see here.
I’ve changed my mind about my course and would like to discuss an alternative course option I have seen in your prospectus.
Please come along to your enrolment appointment where we will support you to find the course that’s right for you and your ambitions.
I have applied for a vocational course but didn’t achieve the grades I need, what should I do?
Please don’t worry. Just come along to your booked enrolment appointment. One of the course tutors/subject lecturers will talk you through your options. We offer vocational courses at a range of levels to suit learners of all abilities so we will be able to discuss the most appropriate level for you to begin on during your enrolment appointment.
I’ve applied for an A Level or IB programme, but I’ve missed out on one grade I needed.
Please don’t worry. Just come along to your enrolment appointment. We will discuss your programme of study options with you when you come in.
I’ve applied for an A Level or IB programme, but I’ve missed my offer on a number of grades I needed.
Have at look at our online prospectus so that you start to get an idea of what some of the alternatives are. There are also lots of useful resources on the College Advice Team page. If you are unsure and need some help you can call our College Advice Team on 01392 400600 to find out more about your options. Please do not worry, the College have a wide range of courses, and we will have something for you.
I’ve applied for an Apprenticeship and I have an employer, but I’m worried I haven’t achieved the grades I need.
If your grades aren’t quite what you hoped for please do not worry. Contact our recruitment adviser team on 01392 400800 for a chat about your next steps.
I’ve applied for an Apprenticeship, but I don’t have an employer to support my Apprenticeship yet.
Please contact our Apprenticeship Team on 01392 400800 to find out about current vacancies.
If you are an Apprenticeship applicant aged under 18, you will have an alternative offer for a full time course. If you would like to take up this option rather than the Apprenticeship offer, please attend your booked full time enrolment slot. If you are unable to make your slot, or have not received one by post, please call 01392 400444 to re-arrange.
I have applied to the College, but I am planning to appeal one or more of my GCSE results from school, what should I do?
If you wish to appeal your GCSE results you will need to contact your school. They will be able to advise and support you on the GCSE appeals process and whether this is the right option for you. You should still attend your enrolment appointment with us.
I missed out on my GCSE Maths and/or English grade 4 result from school and am considering whether I should enter the resit exams in the autumn term, what should I do?
If your GCSE grades were lower than you were hoping for, we will work with you to find a course that is right for you and your ambitions. Please come along to your enrolment appointment.
If you have not yet achieved a grade 4 or above in Maths or English Language you will study these subjects alongside your college course. If resitting in the autumn term is right for you, we will support you to do this at College.
If I have achieved a grade 4 or higher in GCSE English Literature, but not GCSE English Language, do I have to re-take English Language?
No, if you have GCSE English Literature at grade 4 or higher you can choose not to retake English Language and will not have to study it at College if you do not wish to do so. If you wish to study it with us to improve your grade, we will support you to do so. Please talk to us about this at your enrolment appointment.
