Hospitality Management Apprenticeship

This course is geared towards individuals aged 18 and above who have achieved at least 4’s for GCSE Maths & English/FS2 and looking to advance their career in hospitality management. 

Hospitality managers have a high level of responsibility and are accountable for fulfilling the business vision and objectives which requires excellent business, people and customer relation skills. Individuals in this role are highly motivated team leaders that combine a talent for management and specific industry skills and thrive on the customer facing nature of the role 

You will learn to:  

• Manage finance and minimise costs 

• Analyse, interpret and evaluate product / service sales and / or productivity data and information 

• Identify potential risks to people and the business 

• Communicate and engage with people and teams 

• Determine the customer service journey and understand how to meet expectations 

• Actively seek, analyse and evaluate customer feedback 

• Understand the management and leadership styles and skills required in a hospitality business environment 

• Lead by example to promote business and social responsibility 

Choose this Apprenticeship if… you are working towards or are already in a high level supervisor role and are capable of independently supervising services and running shifts.  You can participate in management activities such as marketing, budgeting, stock control and more, within your role. 

Future Steps: You may wish to continue studying at a higher level within Hospitality or with a Level 5 Operations/Departmental Manager Apprenticeship. Or progress into management roles within the hospitality sector. 

Every employer is different and therefore the entry requirements can vary. As a guide, you will need GCSE grade 4 in English and Maths. However, we will work with you

Apprentices have access to all facilities across College. These include the College Learning Resource Centres (LRCs) and the College Gym. In particular, hospitality Apprentices have access to purpose built kitchens and restaurant.