Business Administration – Level 2
Support the smooth running of a business by helping with everyday administrative tasks. You’ll work with different teams and may speak with customers or suppliers. Help keep things organised, accurate, and running efficiently as part of a team.
- Course Type Apprenticeship
- Subject Area Business
- Qualification Apprenticeship
- Study Mode: Full Time
- Course Level Level 2
- Location Victoria House
- Course Length Up to 18 months
- Overview
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Support the smooth running of a business by helping with everyday administrative tasks. You’ll work with different teams and may speak with customers or suppliers. Help keep things organised, accurate, and running efficiently as part of a team.
You will:
- Learn essential skills needed in a business environment.
These will include:
- Communication methods: emails, meetings, phone and video calls, document creation and presentation skills
- Organisation: keep track of tasks by using calendars and prioritisation methods
- Teamwork: work well with others and support your team
- IT Skills: use common software to complete tasks including cloud services and understand appropriate security measures including data storage
- Professional Development: create a personal development plan, understand self-reflection and awareness of own learning style and participate in performance reviews, one-to-ones and workplace training
If you are looking to start a career in a professional business environment, but you have little to no experience in the workplace but have a passion to learn and grow.
Future Steps… On completion you could choose to progress on to a variety of Apprenticeships, such as Level 3 Business, Level 3 Data Technician, Level 3 HR Support or Level 3 Multi Channel Marketer.
Example job roles include: Customer Service Advisor/Customer Service Representative/Assistant Customer Service Consultant/Business Administrative Assistant.
- Entry Requirements
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Every employer is different and therefore the entry requirements can vary. As a guide, you ideally need GCSE grade 4 in English and Maths and in some cases ICT.
If you are 19 or over, functional skills are not required unless requested by the apprentice’s employer.
However, we will work with you and provide additional support to help you achieve their requirements, either prior to your Apprenticeship via a pre-Apprenticeship or during the delivery of your programme.
- Facilities
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You will have access to a Learning Resource Centre. There is a refectory in Victoria House.
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Have a question?
If you have questions or would like to speak to someone, our team of Customer Service Advisers can help answer your questions or direct your enquiry to the correct team.
Speak to us today on 01392 400500 or send us a message using our contact form: www.exe-coll.ac.uk/contact. -
Ready to find out more?
Why not come along to one of our open events, a chance to explore our facilities, ask questions about our courses and find out more about being a student at Exeter College. Visit our open events page to find out more today.


What our students think?
“One of our Apprentices has completed the Digital Marketer Apprenticeship and has now moved into a senior role managing her own client base, and another has started a second Apprenticeship in Project Management, moving into a trainee leadership role – it’s been hugely successful. The recruitment process we went through with Exeter College was really... Read more >
“The reason I wanted to do Business Administration was because there are so many job opportunities to explore within the industry. It meant that I would be able to work as part of a team and improve my customer service and communication skills, which are essential in any business. Alongside working in my office, my... Read more >
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