Level 5 Operations and Departmental Management - Higher Apprenticeship
Faculty of Professional and Adult Learning
Faculty Level Location Length Ask Apply
Professional and Adult Learning Level 5 Victoria House

What is it like to study this course and how will I be assessed?

This Level 5 apprenticeship in Operations / Departmental Management has been designed to provide access to development opportunities for a wide range of individuals. This includes individuals who are at the start of their management career and who wish to take their first steps into professional management, as  well as those who may already have developed practical experience but who wish to develop their theoretical understanding of management skills. An Operations and Departmental Management Apprentice must be responsible for managing teams and projects and be able to to achieve operational and departmental goals and objectives.

What topics will I study?

Topics Include:

  • Finance and resource management planning
  • Managing and communicating information
  • Meeting stakeholder needs
  • Personal development as a manager and leader
  • Project development, management and control
  • Managing a team and individual performance
  • Creating and delivering operational plans
  • Managing change
  • Talent management
  • Coaching and mentoring

What experiences will I get?

What are the entry requirements?

Maths and English GCSE, grade C/4 (or equivalent). If you do not have these qualifications our team will support you to gain these skills alongside your apprenticeship. Relevant work experience that demonstrates strong performance within the industry

What facilities are there?

  • The College has invested in new state-of-the-art teaching space for business and professional learning in the heart of Exeter city centre, including digital learning facilities and dedicated study space.
  • The teaching team has a plethora of experience from the world of business, with experts in a number of fields, including FTSE 100 companies and international brands.

What can the course lead on to?

On completion, apprentices can register with the CMI and/or the Institute of Leadership & Management. Those with 3 years' experience can apply for Chartered Manager status through the CMI.

Are there any additional costs?

What support can I get?

What will this training cost me?

The cost of this Apprenticeship will vary dependant on the size of the employer. There will be no cost to the learner and some employers will qualify to apply for an Apprenticeship grant to help cover these costs.


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