Results Day FAQs
Click below to head straight to our results day FAQs.
Please take the time to read the below and ensure that you know what to do when it comes to results day.
Please note that many of the below links will be accessible to current learners only. For parents and guardians, please refer to your recent emails about results for further information.
When will my results be available?
There are two main results days for our 16-18 learners:
- Thursday 14 August is the results day for all Level 3 courses, including A/AS Levels, T Levels, UAL and BTECs and other vocational qualifications. Second year results will be available online from 8.00am. First year results will be available online from 10.00am.
- Thursday 21 August is the results day for GCSEs, Level 1 and Level 2 courses. Results will be available online from 8.00am.
Hints and tips to help you on results day
Before you collect your results
Ensure that you have access to your My eILP page by logging on to the system through the Student Hub before results day. If you can’t access the system, you might need to reset your password.
Update your contact details on My eILP, including your phone number, as we may need to contact you directly on results day.
Take care of yourself
Plan ahead
Stay calm, even if your results aren’t what you expected
Keep an open mind
Whatever the outcome – whether better than expected, or not as positive as you’d hoped – we are here to support you. Pick up the phone, email us, or visit our website to use our live chat on Results Day.
How do I get my results?
If you are a second year Level 3 student (including A/AS Levels, T Levels, UAL and BTECs and other vocational qualifications) your results will be available online from 8.00am on Thursday 14 August. First year results will be available online from 10.00am.
Results will be available through your My eILP on the correct results day and time as outlined above (remember that you might have different results days if you are retaking GCSEs alongside a level 3 course).
There will be support available online should you need it and via our Advice Line on 01392 400444 or 01392 400555. Students should log into their My eILP page via the Student Hub to see their results.
If you can’t access your account, you might need to reset your password.
For year one and returning students, your first-year tutor will be in touch on Thursday 21st August to discuss your results and you will be invited in to discuss these on the morning of Friday 22nd August if any changes are needed. If you need to speak to us before that, do not panic, we can be reached on our Advice Line on 01392 400444 or 01392 400555.
What support will be available from College if I need it on my results day?
There will be a range of support available on results days and beyond.
- In person at the IoT (Hele Road Campus)
- Online and by phone
We will be running a live chat function as well as a phone advice line on results days to offer general support and signposting. Both might get busy – please do check the FAQs below first as they might answer your query.
On results day you will find our Live Chat function on our College homepage, or you can phone our advice line on 01392 400444 or 01392 400555.
Please note, if you would like more in-depth advice about your next steps, you should contact our Careers team via your My eILP (to book an appointment), email CareersTeam@exe-coll.ac.uk or call 01392 400330.
Remember if you are planning to stay on with us this September, your tutor will be in contact with you on 21 August so keep your phone handy, so you do not miss their call.
See the Frequently Asked Questions below before contacting us:
Results Day FAQs for Current Students
- I can’t access my login. I have tried resetting my password and still can’t get in to My eILP, what do I do?
-
You can unlock your account and reset your password by following the instructions on this page.
- Where do I click into to see my results – and what information will I see on my results page?
-
Log in to your My eILP page on your results day (check the dates and times above). Simply click on the link from your homepage of your My eILP and you’ll be taken to a page with your results. You will see the following:
Result: this will be the overall grade you have been awarded for this qualification
Level: this refers to the level of qualification you have been awarded, for example GCSEs are level 2, A Levels are level 3 and vocational qualifications can be level 1, 2 or 3.
- When will I receive my qualification certificates?
-
Certificates will be issued in November and you will receive notification informing you when and how you will be able to access these.
- I believe the awarding body might have marked my paper wrongly, can I ask for a re-mark?
-
If you wish to request your exam scripts or a review of the marking, please access this webpage where you will find details of all services including, deadlines and fees. Please be aware that you must pay the fees through Wisepay at the time of submitting your request. Alternatively, you can email examsteam@exe-coll.ac.uk for further information and advice.
- What does my BTEC / Level 2/ Level 1 / GCSE grade mean?
-
Level 1 and Level 2 qualifications
BTEC Level 1/2 Firsts BTEC Level 1/ 2 Tech Awards BTEC Level 2 Technicals Level 2 Distinction (D) Level 2 Distinction (L2D) Distinction (D) Level 2 Merit (M) Level 2 Merit (L2M) Merit (M) Level 2 Pass (P) Level 2 Pass (L2P) Pass (P) Level 1 Pass (L1) Level 1 Distinction (L1D) Level 1 Merit (L1M) Level 1 Pass (L1) T Levels
Year 1 One grade for the core exams – A* to U
One grade for the Employer Set Project – A* to U
Plus, an overall grade for the Core component (a combination of the above) – A* to UYear 2 One grade for the Occupational Specialism – Pass (P), Merit (M) or Distinction (D)
An overall grade for the T Level if all requirements (including completion of an industry placement) have been achieved – Pass (P), Merit (M), Distinction (D) or Distinction* (D*)
- I would like to enter to sit my GCSE English and/or Maths exams in the autumn series – how do I do this?
-
If you are returning to college and wish to try to improve your GCSE maths and/or GCSE English grade in the Autumn exam series, your maths/English teacher will work with you to assess if this is right for you. However, you must continue to study maths and/or English if you have not yet achieved a Grade 4 or higher.
If you have left the college, you will need to find an alternative centre that will allow you re-sit your exam as a private candidate.
- If I choose to sit exams in the autumn series and the resulting grade is lower, which result will stand?
-
Your best grade will stand.
- I’m a current GCSE / Level 2 learner and I don’t know if my grades allow me to progress, what can I do?
-
Your tutor will contact you, by telephone, on Thursday 21st August. They will talk through your options with you.
- What are the grade boundaries?
-
Below you will find the Grade boundaries for GCSE English, Maths and Biology.
Please see a list of GCSE Grade Boundaries here.
- I’m a parent and my young person is away. Can I access their results for them?
-
For legal reasons we are not allowed to release results to anyone except the person who sat the exam/s. Your young person can log on to access their results through their ‘My eILP’.
GCSE Results Day FAQs for Applying Students
If you are concerned about your GCSE results, did not quite get the grades you were hoping for or just want some more help and advice our helpful tool below can show you what to do next.
- I haven’t applied to Exeter College yet, but I’d like to.
-
Please click here to apply online or download an application form. Once we have processed your application, the next step will be to attend an interview with a subject specialist at enrolment in early September. We will do our best to accommodate your first-choice course with us, but this will be subject to availability on your chosen course and whether you achieve the course entry requirements. Please note that the final date for online applications is the 29th August at 4pm, after this date we will only be accepting paper applications.
If you would like to discuss your options with a college adviser, please call 01392 400600.
- What are the GCSE Math grade boundaries?
-
For any questions about any GCSE grade boundaries, please talk to your school who will be able to support you with these.
- What are the GCSE English grade boundaries?
-
For any questions about any GCSE grade boundaries, please talk to your school who will be able to support you with these.
- I have changed my mind about my course and would like to discuss an alternative course option I have seen in your prospectus.
-
Please come along to your enrolment appointment where we will support you to find the course that is right for you and your ambitions.
- I have applied for a vocational course but did not achieve the grades I need, what should I do?
-
Please do not worry. Just come along to your booked enrolment appointment. One of the course tutors/subject lecturers will talk you through your options. We offer vocational courses at a range of levels to suit learners of all abilities so we will be able to discuss the most appropriate level for you to begin on during your enrolment appointment.
- I have applied for an A Level or IB programme, but I have missed one grade I needed.
-
Please don’t worry. Just come along to your enrolment appointment. We will discuss your programme of study options with you when you come in.
- I have applied for an A Level or IB programme, but I’ve missed my offer on a number of grades I needed.
-
Have a look at our online prospectus so that you start to get an idea of what some of the alternatives are. There are also lots of useful resources on the College Advice Team page. If you are unsure and need some help you can call our College Advice Team on 01392 400600 to find out more about your options. Please do not worry, the College have a wide range of courses, and we will have something for you.
- I have applied for an Apprenticeship and I have an employer, but I am worried I have not achieved the grades I need.
-
If your grades aren’t quite what you hoped for please do not worry. Contact our recruitment adviser team on 01392 400800 for a chat about your next steps.
- I have applied for an Apprenticeship, but I do not have an employer yet.
-
Please contact our Apprenticeship Team on 01392 400800 to find out about current vacancies.
If you are an apprenticeship applicant aged under 18, you will have an alternative offer for a full-time course. If you would like to take up this option rather than the apprenticeship offer, please attend your booked full time enrolment slot. If you are unable to make your slot, or have not received one by post, please call 01392 400444 to re-arrange.
- I have applied to the College, but I am planning to appeal one or more of my GCSE results from school, what should I do?
-
If you wish to appeal your GCSE results you will need to contact your school. They will be able to advise and support you on the GCSE appeals process and whether this is the right option for you. You should still attend your enrolment appointment with us.
- I missed out on my GCSE Maths and/or English grade 4 result from school and am considering whether I should enter the resit exams in the autumn term, what should I do?
-
If your GCSE grades were lower than you were hoping for, we will work with you to find a course that is right for you and your ambitions. Please come along to your enrolment appointment.
If you have not yet achieved a grade 4 or above in Maths or English Language you will study these subjects alongside your college course. If resitting in the autumn term is right for you, we will support you to do this at College.
- If I have achieved a grade 4 or higher in GCSE English Literature, but not GCSE English Language, do I have to re-take English Language?
-
No, if you have GCSE English Literature at grade 4 or higher you can choose not to retake English Language and will not have to study it at College if you do not wish to do so. If you wish to study it with us to improve your grade, we will support you to do so. Please talk to us about this at your enrolment appointment.