Skills Bootcamp – Working in Healthcare

This Skills Bootcamp is designed for people looking to start working in the healthcare sector.

Course Information

  • Course Type Adult - Professional
  • Subject Area Health and Care
  • Qualification Skills Bootcamp
  • Study Mode: Part Time Only
  • Course Level Level 3
  • Location Hele Road Centre
  • Course Length 12 weeks
  • Start Date Please see Overview
  • End Date Please see Overview
  • Day Wednesday (one day per week)
  • Times 09.00-17.00
  • Fee Funded (eligibility criteria applies)

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This Skills Bootcamp is designed for people looking to start working in the healthcare sector. The course content will develop the skills, knowledge and behaviours to fully prepare them to gain employment and to build a career within the sector.

The course will help individuals to develop their occupational knowledge, skills and behaviours and support them to work toward their Care Certificate that includes the 15 standards essential to providing high quality care. This course will also build the resilience required when working in healthcare and support individuals to gain employment by creating a CV, developing interview skills, building confidence and developing key functional literacy and numeracy skills for the sector.


  • Cohort 1: 18/09/24 – 18/12/24
  • Cohort 2: 08/01/25 – 02/04/25

Week 1 – Introduction

  • Team building activities
  • Skills scan
  • Setting SMART targets

Week 2 – Communication

  • Understand the importance of effective communication at work
  • Understand how to meet the communication and language needs, wishes and preferences of individuals
  • Understand how to promote effective communication
  • Understand the principles and practices relating to confidentiality
  • Use appropriate verbal and non-verbal communication
  • Support the use of appropriate communication aids/technologies

Week 3 – Duty of Care

  • Understand how duty of care contributes to safe practice
  • Understand the support available for addressing dilemmas that may arise about duty of care
  • Deal with comments and complaints
  • Deal with incidents, errors and near misses
  • Deal with confrontation and difficult situations

Week 4 – Equality and Diversity

  • Understand the importance of equality and inclusion
  • Work in an inclusive way
  • Access information, advice and support about diversity, equality and inclusion

Week 5 and 6 – Person-centred care (Hele Road Skills Room)

  • Understand person centred values
  • Understand working in a person-centred way
  • Demonstrate awareness of the individual’s immediate environment and make changes to address factors that may be causing discomfort or distress
  • Make others aware of any actions they may be undertaking that are causing discomfort or distress to individuals
  • Support individuals to minimise pain or discomfort
  • Support the individual to maintain their identity and self-esteem
  • Support the individual using person centred values

Week 7 – Safeguarding Adults and Children

  • Understand the principles of safeguarding adults and children
  • Reduce the likelihood of abuse
  • Respond to suspected or disclosed abuse
  • Protect people from harm and abuse – locally and nationally

Week 8 – Basic Life Support and functional Literacy and Numeracy in working practice

  • Provide basic life support
  • Writing care plans
  • Completing graphs and charts
  • Measure input and output
  • Dealing with medication

Week 9 – Infection, Prevention and Control (Hele Road Skills Room)

  • Prevent the spread of infection

Week 10 – Health and Safety

  • Understand their own responsibilities, and the responsibilities of others, relating to health and safety in the work setting
  • Understand Risk Assessment
  • Move and assist safely
  • Understand procedures for responding to accidents and sudden illness

Week 11 – Employment Readiness

  • Create a CV
  • Fill out an application form
  • Carry out interviews with employers

Week 12 – Interviews with prospective employers

  • Attend an interview
  • Celebrate success

Learners will have a regular review meeting with their mentor who will discuss their individual progress and support next steps. Targets will be reviewed at these meetings. At the end of the course, all learners will be given the opportunity to apply for job roles within the sector and have an interview either at the College or in the setting.

For more information please contact one of our Adult Advisers:
Call: 01392 400170

Entry Requirements

Applicants for this course need to be either:

  • Unemployed/looking for a role in the Healthcare sector
  • Self-employed or looking for new employment
  • Employed and are upskilling – your employer will be asked to pay a contribution dependant on the size of the organisation

This course is open to aged 19+ residents of Devon and Cornwall only who have a right to work in the UK. All applicants will be assessed at interview.


This Skills Bootcamp is delivered within our Healthcare Faculty at our Hele Road Site, facilities include:

  • Specialist Skills Room
  • Learning Resource Centre (LRC)
  • Café
  • IT suite
  • Have a question?

    If you have questions or would like to speak to someone, our team of Customer Service Advisers can help answer your questions or direct your enquiry to the correct team.
    Speak to us today on 01392 400500 or send us a message using our contact form:

  • Ready to find out more?

    Why not come along to one of our open events, a chance to explore our facilities, ask questions about our courses and find out more about being a student at Exeter College. Visit our open events page to find out more today.

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