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Retail and Customer Services

If you are looking for a career that uses creative IT in the workplace, this course will give you an excellent foundation.

Course Information

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  • Course Type School Leaver
  • Subject Area Foundation Learning and Inclusion
  • Qualification BTEC Introductory Diploma
  • Study Mode: Full Time
  • Course Level Level 1
  • Location Ted Wragg Building (Hele Road site)
  • Course Length 1 year
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Overview

On this course you will:

  • Take part in work experience
  • Use digital communication technologies
  • Shoot a short film
  • Create an animation
  • Design a website
  • Work in a team
  • Learn basic code and make your own computer game

You will be assessed by assignments and coursework, and will need to sit tests for your English and Maths.

This course is ideal if you want to develop a range of skills you can use in the retail, customer service or business sector or progress to further study.

Future Steps: On completion of this course, you may be able to progress to a Level 2 course, employment or an Apprenticeship.

Entry Requirements

You will need a minimum of a grade 2 in GCSE English Language and Maths. If you don’t have a grade 4 in English and Maths, you will be required to study for this alongside your course. Plus, you will need two additional GCSEs at grade 2 or above, or equivalent. An interest in gaining a job in the retail, customer service or business industry is really important.

Facilities

You will have access to all the College facilities, including a student restaurant, full media suite and fully equipped Learning Resource Centre (LRC).

Additional Costs

An approximate £45 resource fee applies.

The resource fee covers trips and visits, external speakers course material and any additional activities.

  • Have a question?

    If you have questions or would like to speak to someone, our team of Customer Service Advisers can help answer your questions or direct your enquiry to the correct team.
    Speak to us today on 01392 400500 or send us a message using our contact form: www.exe-coll.ac.uk/contact.

  • Ready to find out more?

    Why not come along to one of our open events, a chance to explore our facilities, ask questions about our courses and find out more about being a student at Exeter College. Visit our open events page to find out more today.

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