Your IT Account, College ID and Password
Logging in for the First Time – New Students
You will need your new ID Card when you log in for the first time, as your initial password will be printed below your photo.
Use your full email address and this initial password to log into a College PC/Laptop, or the Student Hub
You will be prompted to change this to your own password and set up Multi-Factor Authentication when you log-in.
You must have your College ID when you are on-site and be able to show any member of staff if asked.
You will need your College ID to access a variety of services including:
- Building access where security barriers are present
- Borrowing resources from the LRCs, including books, laptops and cameras
- To use the printers (you will need to add your own print credit)

Do!
- Make it at least eight (8) characters long
- Ensure it is hard to guess
- Make it different from previous password
- Only use it for one account
- Include a mix of uppercase letters, lowercase letters, numbers, and symbols
Don’t
- Do not use personal information such as:
- Your best friend
- Your pet’s name
- Your school’s name
- Do not include any part of your username, real name, or company college name
- Do not use a complete word
Useful Links
WHAT IS MICROSOFT AUTHENTICATOR [MFA]?
Also known as “Two-Factor Authentication” (2FA), (MFA) adds an extra layer of security to your account. It works by asking you to confirm your identity using a code sent via text, email, or app notification. You may already use something similar for online banking or other digital services.

Once you have logged in – Current Students

We’re a Microsoft Institution and that means that your exe-coll.ac.uk email address (and College ID) is linked to a Microsoft Education Account. You can access most college services using these details, or with your College ID.
Your password will need updating every 60 days (2 months) and you will need to “Forget The Network” on any devices connected to the Eduroam Wi-Fi and reconnect using your new password.
Because you’ve set up MFA you will be able to reset your password yourself, no need to call us! It is your responsibility to ensure that your personal details stay up to date if your device, number, or personal email changes while you are on your course.
Did you know that your Exeter College email and ID can get you some great discounts?
Check out UniDays and StudentBeans to make the most of your .ac.uk email.
Some local businesses will give you a student discount with your College ID.