Travel and Tourism
- Course Type School Leaver
- Subject Area Travel and Tourism
- Qualification NCFE Level 2 Extended Certificate
- Study Mode: Full Time
- Course Level Level 2
- Course Length 1 year
This course is studied on its own and cannot be combined with other courses,
Overview
If you are interested in a career in travel and tourism, this course will give you a broad introduction to the industry and will help you to build the confidence and skills that you need to succeed.
Who is this course for?
Choose this course if you are enthusiastic, dynamic and passionate about travel and tourism. If you want to develop your self confidence and organisational skills in order to meet challenges head on, then get on board.
- What you will study
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On this course you will:
- Study customer service to understand the importance of meeting customer needs in travel and tourism and the different types of facilities and services. You will demonstrate customer service skills and how to deal with challenging situations
- Investigate the UK travel and tourism industry to understand the structure and different types of organisations. You will understand the factors in the development of the UK travel and tourism industry and relevant job opportunities in the sector
- Research travel and tourism destinations to know about the location of the world’s main geographical features and popular destinations for UK outbound tourists. You will understand the factors that attract tourists to destinations
- Visit local travel and tourism organisations and find out about airports and airlines and the difference between airside and landside
- Explore different types of events and the importance of events and conferences to the UK economy. You will also take part in organising an event and review your contribution
- Research the different career options and progression opportunities in travel and tourism and create a plan for a chosen career option and produce an application. You will also take part in an appropriate job interview
- Assessment
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There are six internally assessed units and you will be taught and assessed in a variety of methods, including making presentations, role plays, case studies and producing leaflets.
- Entry Requirements
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You will need four GCSEs at grade 3 or above, as well as two GCSEs at grade 2 or above. If you don’t have a grade 4 in English and Maths, you will be required to study for this alongside your course
In addition you will need good communication and interpersonal skills are essential, along with the personal qualities needed for working in the travel and tourism industry
Progression and careers
After completing the NCFE Level 2 Extended Certificate, you may pursue employment within the travel and tourism industry, take up a relevant apprenticeship or continue your studies at Exeter College by progressing on to Level 3 Travel and Tourism or Level 2 Aviation with Airline Cabin Crew.
Frequently Asked Questions
- Will I have opportunities to take part in residential trips and day visits?
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Yes. We aim to provide a range of educational visit experiences to enrich learning beyond the classroom. Previous trips have included visits to local tourism businesses and attractions such as the Royal Albert Memorial Museum, Thorpe Park, Bodmin Jail, Longleat, the Eden Project, and Disneyland Paris. Recent residential opportunities have also included visits to Hamburg and Barcelona, as well as a P&O cruise to Belgium.
- Do I complete work experience?
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Yes. If you are enrolled on our Level 3 course, work experience forms part of the programme and is delivered through a dedicated unit. This is typically completed during your second year and is linked to your chosen pathway. Recent placements have included a week-long work experience opportunity at Exeter Airport for our Aviation learners, while students on the Industry pathway completed a residential work placement with Haven Holidays at Devon Cliffs.
- Will I wear a uniform?
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Yes. Students at the Future Skills Centre are required to wear a professional uniform that helps develop the professional standards and behaviours expected within the aviation and travel industries. This is because you will be training in a realistic working environment, including a live conference venue, and gaining hands-on experience using our specialist facilities, such as the Mock Cabin A320, Door Trainer, Evacuation Slide, and Aircraft Simulator.
- Is there a resource fee for this course?
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Yes. To support the delivery of enriching learning experiences, including educational trips, visits, and industry-related activities, a resource fee is payable for this course. The fee varies depending on the course level and can be paid in instalments to help spread the cost. This contribution enables us to provide valuable opportunities that enhance the curriculum and support your learning beyond the classroom.
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Have a question?
Need help your application?
Speak to us today on: 01392 400500
Message us via our contact form
Ready to find out more?Why not come along to one of our open events, a chance to explore our facilities, ask questions about our courses and find out more about being a student at Exeter College.
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How to apply
Ready to start your journey?
Applying is straightforward:
1) Complete our online application form
2) Submit your GCSE results or predicted grades
3) Attend an interview
4) Receive your offer and enrol
What our students think?
“I chose this course because I go overseas and travel frequently and I have always enjoyed the environment and experience in terms of customer service, so I wanted to give that back and reciprocate it on to customers so they can experience the same thing I did.” Read more >
“We learn a huge range of subjects and skills, for example this week we have been learning first aid. I have really enjoyed making fantastic friends at college and the teachers have been amazing too. I really love the change from secondary school and the move to independence.” Read more >
“I decided to study Travel and Tourism because I want to become cabin crew and this course provides the required qualifications that I need to get the job as crew. So far I have found the course challenging but interesting and have loved learning about all the different roles of cabin crew and visiting the Future... Read more >
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