Healthcare Support Worker – Intermediate Apprenticeship

This framework aims to provide the skills and knowledge required to become competent in supporting Health Professionals (e.g. Doctors, nurses, allied health professionals, healthcare scientists) to provide clinical healthcare.

Course Information

  • Course Type Apprenticeship
  • Subject Area Health and Care
  • Qualification Apprenticeship
  • Study Mode: Full Time Only
  • Course Level Level 2
  • Course Length Up to 12 montha

A Healthcare Support Worker Apprentice will provide high-quality and compassionate health and social care for a wide range of people. You will carry out clinical duties such as helping individuals to eat, drink, wash or go to the toilet. You will also carry out duties such as keeping records, making beds and tidying work areas.

Topics include:

  • Communicate effectively with individuals, their families, carers and healthcare practitioners using a range of techniques
  • Ensuring you keep information confidential
  • Identify and respond to signs of pain or discomfort
  • Promote physical health and wellbeing of individuals
  • Recognise deteriorations in health
  • Promote metal health and wellbeing
  • Recognise limitations in mental capacity and respond appropriately
  • Perform basic life support
  • Maintain a safe and healthy working environment
  • Follow principles of equality, diversity and inclusion

Example job roles include:

Healthcare Support Worker/Assistant Healthcare Support Worker


  • IFA Healthcare Support Apprenticeship
  • End Point Assessment

If required: Functional Skills (English, Maths).

Next steps… Some Apprentices go into employment OR progress onto a Level 3 Clinical Health Support Worker Apprenticeship.

Entry Requirements

Every employer is different and therefore the entry requirements can vary. As a guide you ideally need GCSE grade 4 or above in English and Maths and in some cases ICT, however, we will work with you and provide additional support in order to help you achieve the functional skills element or GCSE requirements of the Apprenticeship. Support can be delivered either prior to your Apprenticeship via a traineeship or during the delivery of your programme.

You need patience, understanding, and a strong desier to work with people and good communication skills. You will be required to complete an enhanced Disclosure and Barring Service check for your employer.


You will have access to a Learning Centre and there is a refectory in the Hele Building.

Additional Costs

You may incur some costs. For example, text books required for the course.

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