What is it like to study this course and how will I be assessed?
A Hospitality Team Member Apprentice can work in a range of establishments, for example bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. The role is very varied and although Hospitality Team Members tend to specialise in one particular area, they have to be adaptable and ready to support team members across the business, for example during busy periods. The most important part of the role is developing fantastic ‘hospitality’ skills and knowledge, such as recognising customer needs, knowing how to match them to the products and services of the business and working as part of a team to ensure that every customer, whether they are eating in a restaurant, drinking cocktails in a bar, ordering room service in a hotel or attending a business conference, feels welcomed and looked after.
What topics will I study?
Pathways include: Food and beverage service / Food production / Barista / Concierge / Housekeeping / Reception
What experiences will I get?
You will benefit from our working links with a range of hospitality employers in Devon.
What are the entry requirements?
Maths and English GCSE, grade C/4 (or equivalent). If you do not have these qualifications our team will support you to gain these skills alongside your apprenticeship.
What facilities are there?
What can the course lead on to?
Some apprentices go into employment OR progress onto a Level 3 Hospitality Supervisor ApprenticeshipSome apprentices go into employment OR progress onto a Level 3 Hospitality Supervisor Apprenticeship.
Are there any additional costs?
You will need to buy a basic clothing kit, knife set and textbook.
What support can I get?
You will have a dedicated Skills Officer who you can contact at any time. They will visit you in the workplace every 10 weeks to carry out a progress review with you and your employer.
What will this training cost me?
This can vary depending on the age of the Apprentice and the size of an organisation. Please contact a Training and Recruitment Advisor on 01392 400800 for more information.