What is it like to study this course and how will I be assessed?
This is the hospitality industries professional qualification for staff that serves both food and drink in any type of outlet. It is suitable for all hospitality staff that serves food and drinks as part of their normal job role.
As an Apprentice you will learn the range of service skills necessary in today's restaurants for food and drink. This includes customer care, a range of food service skills, and specialised training in drinks service, barista skills and processing payments. In addition you will learn about the importance of effective working relationships, health and safety and food hygiene.
NVQ: Part of the Apprenticeship framework is the NVQ qualification. The NVQ shows your competence, knowledge, and understanding of business tasks and procedures, and proves you are able to carry out your job to the NVQ standards.
You will also complete a Technical Certificate 'Level 2 Award in Hospitality and Catering Principles' as part of your course. You will also complete the Employment Rights and Responsibilities workbook to ensure you are aware of your legal status and Personal Learning and Thinking Skills assignment.When on your college day-release, you will be taught by your Tutor or Training Officer. You will spend the remainder of the week in the workplace where you will put your new skills into practice. Whilst at work, your Training Officer will visit you and carry out assessments in a variety of styles: observing you; completing knowledge questions; setting practical tasks. They will also help you build your portfolio of evidence for your NVQ.
What topics will I study?
The Food and Drink Service NVQ level 2 comprises of:
All of these Mandatory Units:
501 Maintain a safe, hygienic and secure working environment
504 Contribute to effective teamwork
601 Give customers a positive impression of yourself and your organisation
604 Maintain food safety when storing, holding and serving food
Choose 4 of these Optional Units:
502 Maintain and deal with payments
509 Prepare and clear areas for counter/takeaway service
510 Provide a counter/takeaway service
606 Prepare and clear areas for table service
607 Serve food at the table
608 Provide a silver service
609 Provide a buffet/carvery service
611 Prepare and clear bar area
612 Serve alcoholic and soft drinks
613 Prepare and serve cocktails
614 Prepare and serve wines
615 Prepare cellars and kegs
617 Prepare and serve dispensed and instant hot drinks
618 Prepare and serve hot drinks using specialist equipment
What experiences will I get?
You will benefit from our working links with a whole range of different employers in Devon.
What are the entry requirements?
Every employer is different and therefore the entry requirements can vary. As a guide you ideally need GCSE grade 3 in English and maths. However, we will work with you and provide additional support in order to help you achieve the functional skills element or GCSE requirements of the Apprenticeship. Support can be delivered either prior to your Apprenticeship via a traineeship or during the delivery of your programme.
What facilities are there?
The Laurence Building boasts brand facilities throughout including an IT suite, modern kitchens and a stunning restaurant within the faculty; as well as being located in comfortable and pleasant surroundings.
What can the course lead on to?
On successful completion of the Intermediate Apprenticeship you can then progress on to the Advanced Apprenticeship in Hospitality Supervision. This course provides an excellent way to build your career in the industry and after this you could then progress onto further management training.
Are there any additional costs?
You will need to purchase college restaurant uniform and reference book.
What support can I get?
You will have a dedicated Skills Officer who you can contact at any time. They will visit you in the workplace every 10 weeks to carry out a progress review with you and your employer.
What will this training cost me?
This can vary depending on the age of the Apprentice and the size of an organisation. Please contact a Training and Recruitment Advisor on 01392 400800 for more information.
Click here to view the Apprenticeship Journey booklet